Privacy policy

Store Information

Store: Quinetrax
Address: Via Giovanni Battista Melis 1, 07100 Sassari (SS), Italy
Email: contact@quinetrax.com
Phone: +393245342899
Full Name: Anna Saltarelli

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information: Name, billing and shipping address, phone number, and email address. Payment information is processed securely through trusted third-party payment providers.

Technical Information: IP address, browser type, time zone, and device information. Data may be collected through cookies, pixels, and similar technologies.

Order Information: Details about the products you purchase, your order history, and communication preferences.

2. How We Use Your Information

Your information is used to process and deliver orders, provide customer support, improve our website and services, detect and prevent fraudulent activities, and send marketing communications when you have provided consent.

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure. Payment transactions are processed via secure encrypted connections, and we do not store your credit card details.

4. Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.

5. Third-Party Services

We may share limited information with trusted third-party partners such as payment processors, shipping companies, and analytics providers. These partners only receive the information necessary to perform their services and must handle it according to applicable data protection laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations such as tax and accounting regulations.

7. Your Rights (EU / GDPR)

If you are located in the European Union, you have the right to request access to your personal data, request correction or deletion, withdraw consent to marketing communications, request data portability, or object to certain processing activities. To exercise these rights, please contact us at contact@quinetrax.com.

8. Email Marketing

If you subscribe to our newsletter, we may send promotional emails about our products, special offers, and updates. You can unsubscribe at any time using the unsubscribe link included in our emails.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be available on this page.